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Amarillo's utility billing is getting a tech makeover! The city is upgrading its system, so expect some temporary changes to how you pay your bills. Make sure you're ready for the switch to avoid any payment hiccups.
At a glance
Declining — being discussed less frequently. 0 mentions in the last 30 days, 3 the 60 before, 5 the 90 before that.
The city is reviewing accounts to ensure residents are not overcharged due to system errors.
Residents who received incorrect or inflated utility bills.
Residents currently experiencing financial stress due to unexpected bill increases.
We'll include it in your weekly brief whenever the council takes it up.
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Amarillo city council approves $85K audit of utility billing system NewsChannel 10